Orders and counter · made in Panama
Sotoban understands what customers write, works out the price, holds the order until somebody validates the Yappy payment and dispatches it by zone. What comes in through the chat and what is sold at the till follow the same path.
Assisted pilot: we set up the number, the catalogue, the branches and the opening hours with you.
It works with what your shop already uses
How it works
It is not two systems stuck together: it is one order, with one price, that your whole team sees move forward.
Over WhatsApp, written the way your customer speaks, or from the counter till.
WhatsApp · counterThe price comes from your catalogue and delivery from your zones. Nobody works it out by hand.
System priceCash on delivery, or Yappy and bank transfer with the receipt queued until somebody validates it.
To validateIt shows up on the preparation screen and rings until somebody accepts it.
ReadyOn dispatch, the customer gets a WhatsApp notice that it is on its way.
On its wayWhy Sotoban
A digital menu sends your customer off to fill in a form. Sotoban talks with them, charges with validation and quotes delivery by zone.
Your customer writes the way they speak, “three gallons of white and two brushes”, and the system builds the order with your catalogue and your prices.
The receipt arrives as a photo and waits in the payments queue. The order does not move to preparation until somebody checks it against the bank.
You draw your zones on the map, with the boundaries of the corregimientos, and give them a price. The customer sends their location and delivery quotes itself.
Also included
Each with its own fulfilment modes, payment methods and bank accounts.
You see the chats and take over when needed. If the bot escalates on its own, it comes back after fifteen minutes if nobody wrote.
Sales and analytics over the same order that was prepared. There is no second number to reconcile.
Who it is for
If you already answer WhatsApp orders by hand and take Yappy payments, this is for you.
Fast food
“Two combos, one without onion, to take away.”
It reaches the preparation screen with the note in sight.
Pharmacy
“A pack of 24 paracetamol and two oral rehydration salts, delivered.”
Delivery is quoted by zone from each branch.
Hardware store
“Three gallons of matte white and two 2″ brushes.”
It asks about whatever changes the price before charging it.
Mini-market
“A case of water and two 5 lb bags of rice.”
It takes Yappy and holds the order until it is validated.
It fits if…
No small print
We would rather you learn it in the first conversation than in the first month.
Not included
Surprises in the demo0
Founder price
Until ten shops sign up or until the end of the year, whichever comes first. The price stays that way for as long as you are a customer; after that the list price applies.
It is not a giveaway. In exchange we ask for three things:
Per branch · per month
USD49
List price USD 99
Prices in US dollars. No lock-in contract.
It depends on what you pay today, and we are not going to invent a number for you. Bring us last month settlement statement and we will work out together what was left of each order. If it does not pay off for you, we will say so.
True, and it matters. What Sotoban does is quote delivery by zone at the price you set, frozen per rate version, for whoever already delivers or can. Without that piece this migration would not be operable.
No. It is about keeping your repeat customers. The aggregator brings you the customer the first time; charging you commission on the fifteenth, for a customer who is already yours, is the leak. The migration runs through your own channels: your number on the packaging, on the receipt and in the venue.
No. They write to the same WhatsApp as always. The one installing something is your team, and it is a web app, not a store app.
We will work out together how much is left from each order. With your numbers, not with a brochure percentage.